[48]

Ship Options and Delivery Times

Shipping methods, time, and cost

Shipping Options

Get your Instant Shipping Quote

Shipping Options

While we aren't able to provide a quote for shipping costs since it will vary based on the final order, we offer the ability to receive an estimated shipping quote for both destination and quantity for every product in our store. Simply choose any product in our bookstore, for example this book, select your product option and quantity, then click "Get An Instant Shipping Quote".

Manufacturing Times

Being an on demand printer, our books do take time to be printed prior to shipping, unlike large retailers who have shelves full of products ready to ship!

Softcover manufacturing time takes between 2-4 business days*

Hardcover manufacturing time takes between 5-6 business days*

Specialty product manufacturing takes between 4-5 business days*

(*Estimates are for orders of 25 books or less and precede shipping time. These estimates are subject to change depending on the volume of orders)

Delivery Notification

We will send you updates when your order has shipped, however we will not notify of actual delivery. For that, we recommend all customers sign up for delivery notifications through the shipper. This is the most accurate and time sensitive way to be notified of a delivery as soon as possible. These services help you with all deliveries to your address, not just those from our site.

FedEx

Delivery Manager

Available in Mobile App

UPS

My Choice

Available in Mobile App

Available Shipping Methods

Domestic Shipping Methods

Method Delivery Estimate
FedEx Priority Overnight Next Business Day
FedEx 2 Day 2 Business Days
FedEx Express Saver 3-5 Business Days
FedEx Ground 5-7 Business Days
USPS Priority Mail 2-3 Business Days
USPS Media Mail 2-3 Weeks

International Shipping Methods

Method Delivery Estimate
FedEx Int'l Priority 1-4 Business days
FedEx Int'l Economy 5-10 Business days
USPS Priority Mail Int'l 6-10 Business Days
USPS First Class Package Int'l 7-21 Business Days

SuperSaver Shipping

Our SuperSaver Shipping methods offer a great compromise between cost and shipping times!

Method Delivery Estimate
Domestic 4-7 Business days
International 4-8 Weeks

To be eligible for SuperSaver Shipping, your order must have a sub-total of at least $30.00 and be no more than $250.00.

Keep in mind that this method is a very slow ship method, so we don't suggest using it if you are on a deadline. The times listed above are estimates, however delays can be common with non-priority shipping methods. If time is not an issue this is a great option!

Feel free to check with us on what ship method would be best for you based on your deadline via Live Chat or Email Us, we're happy to help!

A Few More FAQs

Being an on demand printer, our books do take time to be printed prior to shipping, unlike large retailers who have shelves full of products ready to ship!

Our manufacturing times will vary depending on the product you’re planning on ordering. Typically though, manufacturing takes between 2-7 business days.

Choosing the best shipping method is a person-by-person decision based on each customer's needs. Some customers require a quicker delivery, and others are more worried about the cost. Due to these different factors, there is no 1 best method.

However, when deadlines are involved we HIGHLY recommend placing your order with a faster shipping method, such as USPS Priority Mail or FedEx 2-Day for Domestic orders and FedEx International Priority for International Orders. We cannot guarantee changes to an order after it is sent for production, including the shipping method, though we do our best!

Have an order that you need ASAP, but our manufacturing times won’t get it there in time? Orders that meet the following criteria are eligible for our expedited manufacturing service.

  • Most Hardcovers and Softcovers are eligible
  • Delivery within the US
  • Single Title (Orders containing multiple titles cannot be expedited)
  • No more than 10 copies

If you wish to expedite your order, you must place that order prior to 3pm (EST). Orders that are expedited will be shipped in 1-3 business days, preceding the actual shipping transit time.

The cost for our expedite service is 25% of the order total, including shipping.

Expedited order are processed manually, so if you plan on expediting your order, we suggest leaving a note during checkout as well as Emailing Us!

To learn all about expediting the manufacturing time of your order please read our Expediting Orders page!

The turnaround time from the moment your order is placed to the moment your package is delivered will vary based on several factors. Those factors include:

  • Type of product being ordered
  • Shipping method selected
  • Package destination

The delivery estimates listed above are just estimates and may be affected by factors over which we have no control. These factors include incorrect delivery address, customs delays, and Post Office delivery restrictions. Orders which are affected by these factors tend to arrive much later than estimated, and we will take no action on these orders during that time.

FedEx has been known to be one of the most reliable shipping carriers. Providing service both Domestically and Internationally, they cover a large portion of our client base. Please read through some of these important FAQ’s about FedEx:

  • FedEx business days are Monday through Friday.
  • Tracking numbers are provided for all orders shipped via FedEx
  • FedEx does not deliver to P.O. Boxes

USPS is our most frequently used Domestic and International shipping carrier. Please read through some of these important FAQ’s about USPS:

  • USPS business days are Monday through Saturday.
  • Each USPS package receives a Delivery Confirmation number.
  • Orders being shipped to an APO/FPO (Military Mail) or PO Box must be shipped via USPS

When ordering from outside of the US, there are several factors that need to be taken into consideration.

  • International packages are delivered via the postal service of the destination country. We cannot ship to international PO Boxes.
  • We are constantly expanding our offerings and are working on securing more international shipping options. Check back for updates!

Customs Note: Duties or taxes levied for packages arriving from outside the destination country are determined by local Customs and Immigration agencies and ARE the responsibility of the recipient. We cannot be held responsible for any Duties or Customs Taxes.

Comments

Exceptional Customer Service

by Helen Shillabeer, 05 Mar 2020 (10:46 UTC)
I recently went to order some Apple photo books I had been creating only to discover that they no longer produce them. I did a search of the internet & found that prestophoto could make produce my Apple book for me. I followed the instructions on the site so I could save my photo books to a PDF document. I then contacted prestophoto to find out how much shipping would be as I live in the although have family in the USA. I had a prompt response back of how to find this information on the website. Then on downloading my photo books I encountered a problem with how the cover photos would look on the finished product so I contact prestophoto and had an immediate response from Alice who said she had rectified the problem for me & I could now purchase my books. I decided to have my books shipped to relatives in the USA to save in cost and they have received both books and have said how wonderful they are. I look forward to seeing them in the summer when they are brought to the UK. Thanks again Alice for your help and Presto photo for being able to produce my photo books which I’d spent a considerable time putting together.

by Roger Bayliss, 15 Apr 2019 (09:28 UTC)
I am so happy I found your service as I have really missed the iPhoto templates.

But your shipping costs to Australia (Fedex rapid @$83) are so high and waiting 2-4 weeks @ $14 is not in line with your competitors. I import stuff regularly from the US and your prices are truly at the top end.

I will be a customer anyway and will have to wait, but I reckon you can offer much better rates. So often, Australia is treated as "treasure island" as we are held to ransom on shipping costs.

Please have another look at your rates compared to suppliers..

Thank you.

Roger

Re:

by MJ, 16 Apr 2019 (20:46 UTC)
Hi Roger,

Thanks so much for your feedback!

We do completely agree that shipping costs to Australia are quite high. This being said, our shipping prices are determined by the shipper themselves, so we do not have much wiggle room, and unfortunately don't actually have the ability to change these rates at this time. We're constantly exploring new options for our international customers and do hope to have better options in the near future.

If you have any questions, please let us know!

Warm Regards,
MJ

by Sarah Scagnelli, 19 Jan 2019 (02:03 UTC)
I do not want expedited service, but can not remove it from the billing page. How do I remove it?

Re:

by MJ, 25 Feb 2019 (17:06 UTC)
Hi Sarah,

If the Expedited Processing button is blue with a plus sign (+) next to it, then you can rest assured that this option is not added to your order. If you do select the Expedited Processing option, the blue button will disappear and will be shown with an (X) button to remove the option.

If you have any other questions, please feel free to reach out via email to support@prestophoto.com

Warm Regards,
MJ

How to make payement in Indian Rupees by internet banking?

by privish629, 17 Nov 2018 (14:38 UTC)
Hi ,
Could you please let me know if I can make payment by Internet banking or by debit card?
I am from India

Do you ship to Moscow?

by Agni Mentaki Tripodi, 25 Sep 2018 (06:49 UTC)
How long does it take to print and send a photo book to Moscow?

Re: Do you ship to Moscow?

by MJ, 28 Sep 2018 (19:25 UTC)
Hi Agni,

We do absolutely ship to Moscow!

Manufacturing times for Hardcovers take roughly 5 business days. Softcover can take 2-4 business days. These times precede shipping times. Shipping times will depend on the shipping method chosen, though you can see all options and their delivery timeframes here: https://www.prestophoto.com/help/Ship+Options+and+Delivery+Times

Hope this helps!
MJ

by karengonzalez898, 10 Jan 2018 (02:54 UTC)
How can I upgrade my shipping?

Re:

by MJ, 17 Jan 2018 (15:46 UTC)
Hi Karen,

There is a very small window for making changes to orders once they have been placed. The best thing to do is to contact us either by email ( support@prestophoto.com ) or by using our Live Chat.

Our hours of operation are Monday through Friday from 9am to 5pm EST.

Warm Regards,
MJ
  Page 1 of 5  
Go to page