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trouble with pics

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PrestoPhoto Support
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Joined: 30 Sep 2004

Re: trouble with pics

Posted:23 Jul 2012 (13:19 UTC)

Greetings from PrestoPhoto!

If you could please email with the project ID number and a brief description of the concern and we'll take a closer look for you!

You can locate the project ID number by clicking the "My Projects" tab. Then it will be listed there underneath the title of the project.

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Shawna Wachs
Joined: 16 Jul 2012

trouble with pics

Posted:21 Jul 2012 (19:56 UTC)
I have uploaded several pictures. They have all gone into the book layout just fine. But I have 3 that are not going in correctly. I look at them in the gallery and I see all of the picture, but when I drop it into the book design part it is cropping off the top and bottom of the picture. I have left enough extra on the picture for the crop, but it is cropping it off before it even puts it in the book. What am I doing wrong?