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About Us

All About PrestoPhoto

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Welcome to PrestoPhoto

A little bit about how we got started in this crazy print life.

Previously known as VioVio, Inc., we were founded in 2005. We began as a travel information company, sharing images and details of helpful tips and tools for traveling. During the course of our travel company, we began printing travel books and the rest is history! In 2013 we changed our name from VioVio, Inc. to PrestoPhoto, Inc. and here we are now.

In 2017, we have branched out into different printing areas such as Wall Art, Custom Gifts, and more!

What We Do

Let's keep it simple... we print stuff!

We are an online community designed for photographers (professional and novice), scrapbookers, teachers, moms, dads, travel enthusiasts and everyone in between. We have one of the largest Product Catalogs of any printing company out there, and pride ourselves on offering amazing quality and customer service to all of our customers.

Photo Books

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Wall Art

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Calendars

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Cards & Prints

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Photo Gifts

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And More!

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We Love Customer Involvement!

Whether it be sharing the products you've printed with us, liking our Facebook posts, and partaking in our Sales and Promotions, we want to thank all of our customers for their continue support of our company. Feel free to follow, like and share us on our Social Media channels below:

Print with Presto!

Customer Support

Customer Support

We love helping as much as we love the Golden Rule. Our A+ support team is a click away and we wouldn't have it any other way!

Price and Product

Price & Product

With over 100 product options to choose from, outstanding quality, and wonderfully low prices, you might just fall in love.

What our customers are saying

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Comments

Ordes 195425 and 1945402

by Olena Berezovska, 04 Dec 2024 (20:20 UTC)
I recently placed two orders (Nos. 195425 and 1945402), which you combined into one order. The purpose of this order was to address mistakes in the book, particularly issues with the images. I had made similar orders before. So I specifically uploaded a new PDF file with the corrected images. I also reviewed the preview, which displayed the updated file correctly.
However, it appears that the old file was somehow used instead, resulting in three printed copies of the book with the same errors as before. This has been a very disappointing experience, as I paid a significant amount for these items and did not receive what I ordered.
I kindly request that you redo my orders using the correct file, as this mistake is not on my part. I am willing to return all three books at your expense, as this error was caused by your processing system.

by Sergio Lira, 26 Aug 2024 (18:04 UTC)
Order ID 599362
I am very disappointed with the customer service of this company. The books are supposed to be printed as the old Apple Books. I made over 8 books with Apple and they were fantastic.
I made a book, and the first thing I noticed upon receipt was that contrary from the Apple Books, there was no protective sheath. I thought I had ordered a dustcover and that was not also included. Some of the prints were darker than the original photos. Also, pages were folded at the top, so the book was damaged.
I contacted the customer service and they told me that the dust cover could not be printed for the size I ordered (the mock book had them...). Joyce, the person handling the order was quite nice, and told me that they would send me a new book, and asked me to send her the pictures I was not happy with. I did. I have written now two other messages (Aug 9, Aug 22) inquiring about the book, and I have not received any reply. This is quite disappointing.


Re:

by Joyce, 26 Aug 2024 (19:14 UTC)
Hi Sergio,

Thank you for reaching out!

I have been trying to email you back each time and with every reply we have sent we receive an automatic message stating our emails could not be sent through. Therefore, we reached out through text and phone as well with no luck.

We certainly are happy to have this corrected for you! If you could please email us again from a new email address we would be happy to continue working with you to resolve this issue :)

Kind Regards,
Joyce

Cannot be more pleased!

by edy_s_liongosari, 30 Dec 2023 (21:25 UTC)
Very pleased with the personalized calendar. High quality print on high quality semigloss papers. Certainly not the typical personalized calendars that one gets from drug stores or Kinko’s.

Re: Cannot be more pleased!

by Joyce, 05 Jan 2024 (17:29 UTC)
Hi Edy,

We are so happy to hear you are enjoying your calendar! We look forward to printing any future projects :)

Have a great day!

Disappointed in the product

by Jim Powlen, 20 Mar 2022 (12:49 UTC)
Last year I ordered two copies of my cookbook printed, one softcover and one hardcover, to see if I liked the product. I did, I was very pleased. This year I ordered 10 copies in hardcover and was definitely disappointed. There were numerous image printing errors on pages 35, 48, 57, 90, 103, 117, 124, 125, 154, and 171. Many of these images had printed fine in the previous order, a couple were new. I have reached out to their customer service to see how they want to handle this problem, I waiting for a response as of 20 Mar 22.

RESOLVED Re: Disappointed in the product

by Jim Powlen, 21 Mar 2022 (15:33 UTC)
I wanted to close out my comment. Their customer service responded promptly and it turned out there was an issue with my upload. I did review the upload and had to do some editing and font repair, but missed the image issues, so this one is on me. My advice is to closely review your upload to ensure it is correct.

by John M. Buckman III, 07 Dec 2020 (22:57 UTC)
I have a 125 page photo book I need printed. The file was created in Apple Pages. Is there an opportunity to talk to a person on the phone? I would want to order multiple copies. John M. Buckman jmbuckman3rd@gmail.com or 812-480-4339

Re:

by MJ, 05 Feb 2021 (15:03 UTC)
Hi John,

We do not offer phone support however we do have a Live Chat service where you can chat with us about any questions you may have. Our Live Chat hours are Monday through Friday from 9am to 5pm EST.

Let us know how we can help!

Warm Regards,
PrestoPhoto Support

Astonishingly GREAT!

by Stephanie Yant, 08 Nov 2020 (21:16 UTC)
I wrote a lengthy autobiography/memoir about the first 35 years of my life so I could share my life stories with my close friends and family. The book is my Christmas gift to all of them this year. I have extensive experience in the print industry, but I had a few questions relating to setup of a cover wrap file that included a spine. MJ was extraordinarily helpful in both instances when I contacted her, and her response was very quick. The option to upload an InDesign PDF for my cover and guts pages instead of multiple JPGs was the main reason I chose PrestoPhoto. Also the ability to print a lay-flat book with 152 pages was paramount. I ordered one test book, then after a few of my own copy edits, I ordered the remaining six books, which arrived in record time (one week). I have always used Shutterfly for my digital books (they do a good job also), but I now have found a new resource with PrestoPhoto because of the ease of updates, PDF-friendly, and the ability to accurately preview books showing the crop margins and such. The finished books are phenomenal! Mere words do not express how happy I am. THANK YOU for your amazing product and turnaround time!
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