Help

We want to hear from you! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

I can't find a link to share the book or a way to preview other than the pages that appear down the side. Help please?

Sorry, not seeing this on the website. I have a few weeks till I need the book and want to make sure I have plenty of time as other services have quick turn arounds.

Hi there,

Manufacturing times for Hardcovers take around 5 business days and Softcovers take around 2-4 business days. These times precede shipping times, though you can see all shipping methods here: https://www.prestophoto.com/help/Ship+Options+and+Delivery+Times

Hope this helps!

Warm Regards,
PrestoPhoto Support

Why is the back cover picture upside down? The original picture is the right orientation, but whenever I upload the picture it appears upside down. I have tried to upload an inverted picture and it still shows up as being upside down. Why? What needs to be done to correct this?

Hi Sandra,

Thanks for reaching out!

Typically if an uploaded image is previewing upside down or sideways it is due to a rotation specification in the image itself. What this means is that in the details of the image (the invisible information that is embedded in the image that tells us important details such as size, resolution, etc) is stating that the image was either taken or should be displayed in a different rotation. Very rarely images can be negatively affected by this information, causing the preview to be incorrect based on what the image should look like, such as what it sounds like you're seeing with your current project.

A quick fix is typically to open the image on your computer and rotate it 360degrees or so that it is in the proper orientation and saving that. This can "reset" the orientation/rotation information in the image specs which can fix any improper rotation of the image when uploading to our site.

If you're still having issues with your back cover image being upside down I would recommend reaching out to us via email at support@prestophoto.com or via Live Chat (hours are Monday-Friday from 9am to 5pm EST) with your Project ID# and we will be able to assist in more detail (:

Warm Regards,
PrestoPhoto Support

Do you print the following size?

8.5" wide, 11" high

Hello Anna,

Yes, we do indeed offer Portrait 8.5"x11" books. You can find out information on those here: https://www.prestophoto.com/help/8.5x11+Photo+Book

Let us know if you need anything else!

Warm Regards,
PrestoPhoto Support

how many pages can be fit into 1 book? My PDF has around 1000 pages and I want to know how many books it would take to fit it all in?

Hi Lily,

Thanks so much for reaching out!

Our page count minimums and maximums will vary based on the specific product you're interested. We typically do not suggest including more than 275 pages per book as the larger the page count, the more stress there is on the spine of the book. With this being said, some of our products can bind up to 600 pages.

I hope this information helps but if you have any additional questions please feel free to reach out via email to support@prestophoto.com

Warm Regards,
PrestoPhoto Support

The 2nd and 3rd page of my book is supposed to be an inset page (the other side of the cover and the next page). How can I adjust this when I print.

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How do I Share? How do I Preview in Book Format?

How quickly can I receive the photobook I create?

Re: How quickly can I receive the photobook I create?

Back Cover Picture is Upside Down

Re: Back Cover Picture is Upside Down

size

Re: size

how many pages?

Re: how many pages?

Inset Pages