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We want to hear from you! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

I'm trying to print a large PDF and your website tells me to split it since it's so big. How am I supposed to do that? There is no option for this. Do I guess?

Hello Rosann,

Thanks for reaching out!

To split your project you would need to edit the PDF that you are uploading. Depending on what program you're using there are ways to split a project into 2 PDFs so that you can upload those into 2 separate projects on our site. If you're unable to make changes to your project or are just needing a bit more specific assistance we recommend reaching out via email to support@prestophoto.com and we can assist from there!

I hope this helps!

Warm Regards,
PrestoPhoto Support

I'd like to make a pdf file for our previous clients. Mostly explanation about our work and photos. Thanks for this site, It's helpful for us. Leonardo | Tree Service

I currently have multiple pdf files that make up my book, do I have to combine them all into one very large file before uploading or can I upload the individual pdfs?

Hi Richard,

You will want to combine your PDFs into a single PDF file for upload to our site. If you have any questions or run into any issue please feel free to reach out to us directly at support@prestophoto.com or Live Chat (hours are Monday through Friday from 9am to 5pm).

Hope that helps!
PrestoPhoto Support

While I am all for reduced packaging it was disappointing to spend nearly £300 on my books only for the to arrive in a box that allowed them to move and consequently the corners are damaged. Never heard of recyclable paper/cardboard?

Oh goodness! Thank you for bringing this issue to our attention Paul. Typically, our packages our sealed tightly in plastic with a strong cardboard backing or a snug fitted box. That being said, International Supersaver is known to be tough on packages but If you are able to send us photos of the packaging or photos that show us the damage, we can assess/address the issue. You can send a reply to our support@prestophoto.com.

Thank You
Kind Regards,
Michael

I am very pleased with my recent book, created with an old apple template. Was so happy that I was able to find a printer!
Just one issue, and that was the page number on the right hand pages were too close to the edge of the paper, as was the title on the front..
How do I order additional copies?

Hi Kathryn,

Thanks so much for reaching out!

You can review, and place a new order for any project in your account by hovering over your username at the top right corner of the site and clicking the My Projects tab. Once you click this tab you will see a list of your projects. You can click the edit button next to the project to be taken back to where you can upload a new version of the book or just click the Buy Now button to go to the Bookstore page!

If you have any other questions, please let us know!

Warm Regards,
MJ

Don't see this size for portrait book formats, only for landscape. Can I get that large size in a portrait book? I just clicked on the book template in pages not realizing how big it was.

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Pages format 11xx14 approximately