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Presto Photo FAQ

Photo Books

How do I create my book?

Do you do Apple Photo Book Printing? How about Apple Aperture Printing?

I just want some Photo Books.

How do I use the Online Book Designer?

Do you offer any templates for your books?

Do you offer loose pages, photo cards and photo calendars?

How can I contact PrestoPhoto?

Can I read some of your customer reviews?

Is PrestoPhoto on Instagram, Twitter, Facebook, or Pinterest?

Covers and Binding

What paper options do you offer?

What book sizes do you offer?

Do you offer Book Binding and Covers?

Do you offer any cover templates or examples?

Images and Galleries

How can I edit my photo galleries?

How can I secure my photos from the public?

What do I need to know about uploading photos?

How can I tell if my image resolution is high enough?

How do I create Social Media Photo Books?

Templates

Can I create and sell my own Creating Book Designer Templates?

How can I increase my tips for selling templates?

Where can I find yearbook, wedding, scrapbooking templates, or baby book?

Do you offer any free templates?

Color

What is the difference between CMYK & RGB?

Can I match my color?

What if have black & white photos?

Orders

What will my book cost?

How will my book Printing Specifications?

What Ship Options and Delivery Times do you offer?

What is your return policy?

What is your Holiday Shipping Schedule?

Selling My Books

Can I sell my books?

How do I make my book available for sale?

Do I really need an ISBN number?

Can I remove Presto's logo from the books I purchase with you permanently?

We want to hear from you! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

Comments

Picture and page frames

by rpriceubc, 29 Mar 2020 (00:14 UTC)
Hi: How do you get rid of the thick frames around individual pictures (I'm using the Elite template) and the frame around each page, they both just get in the way of the photos and text I want to insert. Or change the colour of the page frames? Thanks for any help. Are there any clean templates that don't have those? They are really annoying to work with as you think you have things sized right, then when you do a preview you find the frame blocks part of what you want in the picture - frustrating.

Where to direct buyers

by Doug Althaus, 05 Mar 2020 (03:57 UTC)
Where do I tell people to go to buy my book? I created one book to sell to my friends.

iPad photos

by Pam Hrstic, 20 Jan 2020 (17:35 UTC)
Can I add photos from my iPad directly to the book? Or do I have to create a file first?

Re: iPad photos

by Tim Weaver, 22 Jan 2020 (20:50 UTC)
Hi Pam!

Can you specify exactly where you are trying to make your book, so we can better assist you?

Warm Regards,
Tim

by richard676, 16 Jan 2020 (17:19 UTC)
Most disappointing to find your "Live Chat" unavailable during your prescribed hours of support. Attempting to upload a file and having difficulty regarding the dust jacket option which I don't want.

Re:

by Tim Weaver, 22 Jan 2020 (20:48 UTC)
Hi Richard,

Our Live Chat is normally available between 9AM and 5PM EST Monday - Friday, but on occasions it will be unavailable (Holidays, Internet Outages, and other circumstances). If for any reason you cannot reach us, you can always send us an email at support@prestophoto.com and we will reach back out to you as soon as we can.

Warm Regards,
Tim from PrestoPhoto

order #135272 ordered 12/27/19 and shipped.

by oksana dresler, 13 Jan 2020 (05:56 UTC)
when should these arrive? do you have tracking information?

Re: order #135272 ordered 12/27/19 and shipped.

by Tim Weaver, 15 Jan 2020 (20:10 UTC)
Hi Oksana,

Please check your email, we should have sent you shipping and tracking information on the 7th of January, check around then.

Warm Regards,
Tim from PrestoPhoto

by hemsters, 12 Jan 2020 (22:30 UTC)
I printed 6 books with a spelling mistake on the cover. Can I print a cover wrap for these books without reprinting the books?

How to register tax exemption

by Amanda Vender, 01 Jan 2020 (17:54 UTC)
I'm ordering books for my school, a tax-exempt organization. How can I make a purchase with a tax exemption?
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