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Presto Photo FAQ

Photo Books

How do I create my book?

Do you do Apple Photo Book Printing? How about Apple Aperture Printing?

I just want some Photo Books.

How do I use the Online Book Designer?

Do you offer any templates for your books?

Do you offer loose pages, photo cards and photo calendars?

How can I contact PrestoPhoto?

Can I read some of your customer reviews?

Is PrestoPhoto on Instagram, Twitter, Facebook, or Pinterest?

Covers and Binding

What paper options do you offer?

What book sizes do you offer?

Do you offer Book Binding and Covers?

Do you offer any cover templates or examples?

Images and Galleries

How can I edit my photo galleries?

How can I secure my photos from the public?

What do I need to know about uploading photos?

How can I tell if my image resolution is high enough?

How do I create Social Media Photo Books?

Templates

Can I create and sell my own Creating Book Designer Templates?

How can I increase my tips for selling templates?

Where can I find yearbook, wedding, scrapbooking templates, or baby book?

Do you offer any free templates?

Color

What is the difference between CMYK & RGB?

Can I match my color?

What if have black & white photos?

Orders

What will my book cost?

How will my book Printing Specifications?

What Ship Options and Delivery Times do you offer?

What is your return policy?

What is your Holiday Shipping Schedule?

Selling My Books

Can I sell my books?

How do I make my book available for sale?

Do I really need an ISBN number?

Can I remove Presto's logo from the books I purchase with you permanently?

We want to hear from you! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

Comments

by richard676, 16 Jan 2020 (17:19 UTC)
Most disappointing to find your "Live Chat" unavailable during your prescribed hours of support. Attempting to upload a file and having difficulty regarding the dust jacket option which I don't want.

order #135272 ordered 12/27/19 and shipped.

by oksana dresler, 13 Jan 2020 (05:56 UTC)
when should these arrive? do you have tracking information?

Re: order #135272 ordered 12/27/19 and shipped.

by Tim Weaver, 15 Jan 2020 (20:10 UTC)
Hi Oksana,

Please check your email, we should have sent you shipping and tracking information on the 7th of January, check around then.

Warm Regards,
Tim from PrestoPhoto

by hemsters, 12 Jan 2020 (22:30 UTC)
I printed 6 books with a spelling mistake on the cover. Can I print a cover wrap for these books without reprinting the books?

How to register tax exemption

by Amanda Vender, 01 Jan 2020 (17:54 UTC)
I'm ordering books for my school, a tax-exempt organization. How can I make a purchase with a tax exemption?

Software is user unfriendly

by Joern H Repenning, 28 Dec 2019 (21:28 UTC)
I did create a book last year and seem that the software was much easier . Now it s so cumbersome I can t even adjust the cover page and align the text nor is there a feature which which lets me automatically crop the pdf file with the right margin. I spent hours trying to fix it to no avail

by Sonia Greteman, 26 Dec 2019 (14:39 UTC)
Hello, I created a PDF with my Apple photo completed project and the inside front and back flap images are cutting the photos in half and the bleed area is not going to the edge. Any tips?

Re:

by Tim Weaver, 26 Dec 2019 (21:11 UTC)
Hi Sonia,

Looking over your project, it looks like it was exported improperly. Follow the instructions on this page, then reupload your photo book to our website: https://www.prestophoto.com/help/Apple+Photos+Printing

Warm Regards,
Tim

not receive the goods

by Pat Limsakulchai, 26 Dec 2019 (06:38 UTC)
order #132402
I still do not receive the 5 calendars I had ordered since 28 Nov. It's supposed to arrive to my sister's house since 19 Dec as a X'mas gift.
Could you check for me.
Please feed back <loogmeo@gmail.com>.
Thank you in advance.
Pat Limsakulchai

Re: not receive the goods

by Tim Weaver, 27 Dec 2019 (15:08 UTC)
Hi Pat,

We've reached out to you via Email about your order. If you have any further questions or concerns, please reply back via email for the quickest customer service.

Warm Regards,
Tim
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