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Help

Presto Photo FAQ

Photo Books

How do I create my book?

Do you do Apple Photo Book Printing? How about Apple Aperture Printing?

I just want some Photo Books.

How do I use the Online Book Designer?

Do you offer any templates for your books?

Do you offer loose pages, photo cards and photo calendars?

How can I contact PrestoPhoto?

Can I read some of your customer reviews?

Is PrestoPhoto on Instagram, Twitter, Facebook, or Pinterest?

Covers and Binding

What paper options do you offer?

What book sizes do you offer?

Do you offer Book Binding and Covers?

Do you offer any cover templates or examples?

Images and Galleries

How can I edit my photo galleries?

How can I secure my photos from the public?

What do I need to know about uploading photos?

How can I tell if my image resolution is high enough?

How do I create Social Media Photo Books?

Templates

Can I create and sell my own Creating Book Designer Templates?

How can I increase my tips for selling templates?

Where can I find yearbook, wedding, scrapbooking templates, or baby book?

Do you offer any free templates?

Color

What is the difference between CMYK & RGB?

Can I match my color?

What if have black & white photos?

Orders

What will my book cost?

How will my book Printing Specifications?

What Ship Options and Delivery Times do you offer?

What is your return policy?

What is your Holiday Shipping Schedule?

Selling My Books

Can I sell my books?

How do I make my book available for sale?

Do I really need an ISBN number?

Can I remove Presto's logo from the books I purchase with you permanently?

We want to hear from you! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

Comments

WHERE IS MY PROJECT?

by tbbarrett, 30 Sep 2019 (15:43 UTC)
On 9/28 I started a project, "Villa Anita" and can't find it.

Second question, How do I change the layout of a page from the layout shown on the page to the left of the screen?

Re: WHERE IS MY PROJECT?

by Tim Weaver, 01 Oct 2019 (13:44 UTC)
In WHERE IS MY PROJECT? (30 Sep 2019 (15:43 UTC))tbbarrettwrote:
On 9/28 I started a project, "Villa Anita" and can't find it.

Second question, How do I change the layout of a page from the layout shown on the page to the left of the screen?

Hi tbbarrett,
You can find your projects in your dashboard, which you can access here:
https://www.prestophoto.com/dashboard/

As far as changing the layout of a page, the best way to do that is by adding a template. Check out this help link on templates for more information about how to do that:

https://www.prestophoto.com/help/Online+Book+Designer#Templates

Warm Regards,
Tim

reorder my book

by Robert Pargee, 28 Sep 2019 (21:04 UTC)
I wish to reorder my book except change the order to a text only book. The pdf file is already in your possession. The first order inadvertently omitted specifying text only and was more expensive. I only have black and white photos.

I struggled for a while trying to find a way to place the order with the different book type but was thwarted every time.

Please help.
Robert

Re: reorder my book

by Tim Weaver, 30 Sep 2019 (14:24 UTC)
Hi Robert,

To order the book as a Text Only, you'll need to re-upload your book as a Text Only book. You can do that at this link here: https://www.prestophoto.com/products/pdf/?group=Text-Book

The Text only option should be selected automatically, so leave it selected and follow the same process of uploading as you did before.

Warm Regards,
Tim

tracking numbers

by William, 10 Sep 2019 (05:26 UTC)
Once i order, use Fedex , when can i get the tracking numbers

thanks
William

Re: tracking numbers

by Tim Weaver, 10 Sep 2019 (13:38 UTC)
In tracking numbers (10 Sep 2019 (05:13 UTC))Williamwrote:
Once i order, use Fedex , when can i get the tracking numbers

thanks
William


Hi William,
You will receive a tracking number when your book is shipped, which will be 5 business days after your photo book is sent into production for a hardcover book, or 4 business days for a softcover photo book.

Warm Regards,
Tim from PrestoPhoto

Uploading pdf

by Jennell Manns, 29 Apr 2019 (21:02 UTC)
Hello,

I've created 12 x 12 pages in a program called Forever and was going to print them as separate pages but have decided to print as a photo book. I've tried to upload as a pdf, but it keeps loading on a message saying "creating press ready image". I have a good internet connection, so not sure what to do.

PDF Files

by Marcel Labbe, 18 Apr 2019 (04:26 UTC)
Hi

Can we download more than only one PDF file? If so, what is the maximum number?

Tx
Marcel

Book delivery?

by Cheryl Thomas, 12 Apr 2019 (10:42 UTC)
Hello
I ordered two photo books on 1 April and had a notification from Fedex that they were due for delivery on Monday 8 April. Nothing arrived and, since then, delivery status has now changed to no date scheduled. It shows that the package is in the UK but nothing has been updated since. Please advise soonest!
Thank you, Cheryl Thomas

Re: Book delivery?

by MJ, 16 Apr 2019 (20:41 UTC)
Hi Cheryl,

Per our email conversations, we have reached out to FedEx to get an updated status for you.
As soon as we hear back, we will let you know!

Warm Regards,
MJ
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