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Help

Presto Photo FAQ

Photo Books

How do I create my book?

Do you do Apple Photo Book Printing? How about Apple Aperture Printing?

I just want some Photo Books.

How do I use the Online Book Designer?

Do you offer any templates for your books?

Do you offer loose pages, photo cards and photo calendars?

How can I contact PrestoPhoto?

Can I read some of your customer reviews?

Is PrestoPhoto on Instagram, Twitter, Facebook, or Pinterest?

Covers and Binding

What paper options do you offer?

What book sizes do you offer?

Do you offer Book Binding and Covers?

Do you offer any cover templates or examples?

Images and Galleries

How can I edit my photo galleries?

How can I secure my photos from the public?

What do I need to know about uploading photos?

How can I tell if my image resolution is high enough?

How do I create Social Media Photo Books?

Templates

Can I create and sell my own Creating Book Designer Templates?

How can I increase my tips for selling templates?

Where can I find yearbook, wedding, scrapbooking templates, or baby book?

Do you offer any free templates?

Color

What is the difference between CMYK & RGB?

Can I match my color?

What if have black & white photos?

Orders

What will my book cost?

How will my book Printing Specifications?

What Ship Options and Delivery Times do you offer?

What is your return policy?

What is your Holiday Shipping Schedule?

Selling My Books

Can I sell my books?

How do I make my book available for sale?

Do I really need an ISBN number?

Can I remove Presto's logo from the books I purchase with you permanently?

We want to hear from you!!!! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

Comments

Removal of ALL MY products from your website.

by Beddow Williams, 31 Jul 2018 (15:56 UTC)
I would like to permanently remove all products I have ordered from this website.

Re: Removal of ALL MY products from your website.

by MJ, 01 Aug 2018 (17:52 UTC)
Hi Beddow!

Please email us at support@prestophoto.com and we can assist.

Warm Regards,
MJ

by ashkotik, 14 Jul 2018 (17:29 UTC)
how do you add pages to your book that is 20 pages

Re:

by MJ, 01 Aug 2018 (17:57 UTC)
Hi there!

When working in our Online Designer, you have 2 option on how to add pages:

1. On the left hand panel in the Designer, click the icon that looks like a piece of paper with a plus sign!
2. To add multiple pages at once, click the "Reorder Pages" button in the left hand panel. Select "Add Multiple Pages" and then enter the desired number of pages and location of the additional pages (:

If you need any other assistance, please email us at support@prestophoto.com

Warm Regards,
MJ

Genealogy

by Keith Thomas, 01 Jul 2018 (13:50 UTC)
Looking to use your service to print bulk copies of my family tree I've developed in Powerpoint (Windows for MAC) with pictures. Which book type is best suited? My powerpoint is in 8.5 x 14 landscape, but looking to print in 11 x 14 landscape. Thank you. Keith

Re: Genealogy

by MJ, 03 Jul 2018 (19:52 UTC)
Hi Keith!

In order to print your project at our 14"x11" Landscape size, you'll need to re-size your PowerPoint Slides to a comparable size (as 14"x8.5" is a different ratio than the 14"x11" size). Our 14"x11" is available in 2 different options, one is our Wire-O Softcover and the other is our Imagewrap Hardcover.

What product works best is all up to personal preference! For more information on these products, you can view our help page here: https://www.prestophoto.com/help/14x11+Photo+Book

If you have any other questions, please let us know!
For the best assistance, we suggest emailing us at support@prestophoto.com (: We email back within 1 business day.

Warm Regards,
MJ

limited options when uploading PDF file

by maria goff, 10 May 2018 (18:45 UTC)
Hi, I'm trying to print a mini photo book with a pdf file that I have created. When I get to the end to buy the book I only get 2 options, and for each option I can only get a certain type of cover. I'm wondering why I don't get both hard and soft cover options with each size and why i'm limited to 2 sizes?

Re: limited options when uploading PDF file

by MJ, 10 May 2018 (19:50 UTC)
Hi Maria!

I just replied to your email, but I'll reply here as well (:
Your projects appear to be over our page count maximum for Mini Books. This limit is 100 pages and your book is 105. To print at the Mini Book Softcover size, you'll need to remove 5 pages and re-upload your PDF.

Hope that helps!
MJ

Printing 13" by 10" Aperture Books

by Stan Holcenberg, 05 Mar 2018 (15:52 UTC)
I have made a number of 11" by 8 1/2" Aperture large books with ease. I am now trying to make a 13" by 10" extra large book and get the following message after doing the "Buy" and "Save as PDF" steps:

.... "Invalid Paper Size - Change the Custom Paper Size to the correct value, or choose "Scale to .... fit paper size".

.... How to choose "Scale to fit paper size".
.... 1. Choose Paper Handling from the print option pop-up menu.
..... 2. Select "Scale to fit paper size", and choose the size of the paper which you want to print on
..... from the Destination Paper Size pop-up menu."

I cannot find a way to set the proper paper size (13 x 10) as an option that will work. I have the book ready to go in Aperture and hope there is a way to do this. I appreciate the guidance. Thany you.

Re: Printing 13" by 10" Aperture Books

by MJ, 09 Apr 2018 (15:47 UTC)
Hi Stan,

I believe you emailed in and we got this all fixed up for you (:
For future reference, you can print any book that is in the same ratio, in multiple sizes! IE. when you upload an 11x8.5 book, you can print it at 13x10, 14x11 an even in smaller sizes!

Warm Regards,
MJ
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