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Help

Presto Photo FAQ

Photo Books

How do I create my book?

Do you do Apple Photo Book Printing? How about Apple Aperture Printing?

I just want some Photo Books.

How do I use the Online Book Designer?

Do you offer any templates for your books?

Do you offer loose pages, photo cards and photo calendars?

How can I contact PrestoPhoto?

Can I read some of your customer reviews?

Is PrestoPhoto on Instagram, Twitter, Facebook, or Pinterest?

Covers and Binding

What paper options do you offer?

What book sizes do you offer?

Do you offer Book Binding and Covers?

Do you offer any cover templates or examples?

Images and Galleries

How can I edit my photo galleries?

How can I secure my photos from the public?

What do I need to know about uploading photos?

How can I tell if my image resolution is high enough?

How do I create Social Media Photo Books?

Templates

Can I create and sell my own Creating Book Designer Templates?

How can I increase my tips for selling templates?

Where can I find yearbook, wedding, scrapbooking templates, or baby book?

Do you offer any free templates?

Color

What is the difference between CMYK & RGB?

Can I match my color?

What if have black & white photos?

Orders

What will my book cost?

How will my book Printing Specifications?

What Ship Options and Delivery Times do you offer?

What is your return policy?

What is your Holiday Shipping Schedule?

Selling My Books

Can I sell my books?

How do I make my book available for sale?

Do I really need an ISBN number?

Can I remove Presto's logo from the books I purchase with you permanently?

We want to hear from you!!!! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

Comments

Order not received.

by custID178022, 27 Oct 2018 (12:51 UTC)
I have been charged for my order place September 26 with a projected delivery date of Oct 3. It has not been received yet. 3 weeks late. Please advise on status ASAP.

Apple pdf calendar upload

by Maryrose Balick, 08 Oct 2018 (21:43 UTC)
I think i uploaded a pdf of a calendar i produced on apple ohotos but the only thing i could see previewed was the front and back cover. I cannot tell if you received the complete pdf.

Removal of ALL MY products from your website.

by Beddow Williams, 31 Jul 2018 (15:56 UTC)
I would like to permanently remove all products I have ordered from this website.

Re: Removal of ALL MY products from your website.

by MJ, 01 Aug 2018 (17:52 UTC)
Hi Beddow!

Please email us at support@prestophoto.com and we can assist.

Warm Regards,
MJ

PLEASE HELP WITH TRACKING INFO

by Kimberly Lukens, 18 Oct 2018 (20:31 UTC)
Hello:
I ordered my book last week. Last Saturday I checked-in, and learned that the book had not been shipped yet - due to some technical questions. That's fine. I answered he questions over the Chat, and paid the additional fees needed. I have still received NO tracking info for the book. NOW your Chat doesn't seem to work. I should have received the book by now. Please advise!

by ashkotik, 14 Jul 2018 (17:29 UTC)
how do you add pages to your book that is 20 pages

Re:

by MJ, 01 Aug 2018 (17:57 UTC)
Hi there!

When working in our Online Designer, you have 2 option on how to add pages:

1. On the left hand panel in the Designer, click the icon that looks like a piece of paper with a plus sign!
2. To add multiple pages at once, click the "Reorder Pages" button in the left hand panel. Select "Add Multiple Pages" and then enter the desired number of pages and location of the additional pages (:

If you need any other assistance, please email us at support@prestophoto.com

Warm Regards,
MJ

Genealogy

by Keith Thomas, 01 Jul 2018 (13:50 UTC)
Looking to use your service to print bulk copies of my family tree I've developed in Powerpoint (Windows for MAC) with pictures. Which book type is best suited? My powerpoint is in 8.5 x 14 landscape, but looking to print in 11 x 14 landscape. Thank you. Keith

Re: Genealogy

by MJ, 03 Jul 2018 (19:52 UTC)
Hi Keith!

In order to print your project at our 14"x11" Landscape size, you'll need to re-size your PowerPoint Slides to a comparable size (as 14"x8.5" is a different ratio than the 14"x11" size). Our 14"x11" is available in 2 different options, one is our Wire-O Softcover and the other is our Imagewrap Hardcover.

What product works best is all up to personal preference! For more information on these products, you can view our help page here: https://www.prestophoto.com/help/14x11+Photo+Book

If you have any other questions, please let us know!
For the best assistance, we suggest emailing us at support@prestophoto.com (: We email back within 1 business day.

Warm Regards,
MJ

limited options when uploading PDF file

by maria goff, 10 May 2018 (18:45 UTC)
Hi, I'm trying to print a mini photo book with a pdf file that I have created. When I get to the end to buy the book I only get 2 options, and for each option I can only get a certain type of cover. I'm wondering why I don't get both hard and soft cover options with each size and why i'm limited to 2 sizes?
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