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Contact

PrestoPhoto offers great, one on one customer service for our Photo Books and all other custom photo printing. Here are the ways you can contact PrestoPhoto.

We're Here To Help

We are passionate about our customers so we set up several ways to contact PrestoPhoto.

The goal for each employee reflects that of the company: do the best job possible and provide the customer with a product they will be proud to own. Long term relationships are a reality at PrestoPhoto, Inc.; we hope to enjoy one with you.

PrestoPhoto, Inc. has operation facilities in in North Carolina. We have product manufacturing and fulfillment hubs around the country.

Get In Touch!

If you have suggestions please send them our way, we would love to hear your feedback!

Live Chat

Our hours are Monday – Friday, 9:00 am – 5:00 pm EST

E-mail

We reply typically within 1 business day.

This is the best method of customer support!

support@prestophoto.com

Phone

We recommend leaving your email in any voicemail messages, as that is the easiest way for us to contact you.

(919) 827-1932

Snail Mail

Who doesn't love to get letters? Send us some love to:

113 West Vance St.

Zebulon, NC 27597

Comments

Color of pages

by Barbara Mitchell, 02 Apr 2025 (21:11 UTC)
Help! I am getting ready to buy some books, but I wanted to let you know that the pages that appear white are suppossed to be the same sand color as the other pages near them. When I tried in the program to make them the sand color, it would not stay more than a click or two. Thank you. (The book is “Celebrating Jordyn and Phoebe! January 2025)

Barbara J. Mitchell, 760-390-4196; bjmitch5122@yahoo.com

Review

by RAMSAY KIEFFER, 15 Jan 2025 (22:31 UTC)
I tried so many times to leave a positive review but I could not find a password that had not been used, and I tried everything!

Help before I order

by Sheila Verdi, 18 Nov 2024 (14:49 UTC)
I am ready to order my Christmas cards. I am confusfed by the text on the ordering page. I created, I believe, a card that opens from the center. Front left page has the “Merry Christmas 2024" greeting, the right side has our 4 grand children in front of a red pointcetta Christmas tree, leaving the other two pages as interior pages of the folding card. My plan is to order 100 cards, the cost is to dear not to get what I believe I have created. Sheila Verdi

Before placing photo book in a cardboard box, protect it from scratches.

by YUTAKA ISEKI, 11 Jun 2024 (15:10 UTC)
The product is good, but I would like the albums to be wrapped in film or paper before being placed in the cardboard box, rather than being placed directly in the box.
This is because the photo book comes into contact with the cardboard during shipping and may get small scratches.

Fantastic Customer Service

by Leigh RIchardson, 05 Mar 2024 (14:57 UTC)
Not only is the quality great, but the customer service is outstanding. I needed to make revisions after I submitted my order, so I emailed customer service. They kindly put my order on hold until I could make revisions and upload a new file. This saved me a lot of time and money. They are so helpful! This is my 6th order from PrestoPhoto and I couldn't be happier! I highly recommend this website for photo books.

Re: Fantastic Customer Service

by Joyce, 02 May 2024 (19:51 UTC)
Greetings from PrestoPhoto!

Thank you so much for your feedback! We really appreciate your kind words and we were very happy to hear you were able to correct your project :)

Kind Regards,
Presto Photo Support

by Joe Celano, 01 Mar 2024 (19:10 UTC)
I would give a 10-star review—excellent service & product. I have already ordered again!

Re:

by Joyce, 02 May 2024 (19:53 UTC)
Greetings from PrestoPhoto!

Thank you so much for your feedback! We really appreciate your kind words :)

Kind Regards,
Presto Photo Support

Best photo book

by Loraine, 28 Sep 2023 (20:59 UTC)
I just received a photo book I created from a PDF. It is the highest quality book I have purchased anywhere. The cover and paper quality are excellent. It is a pleasure to be able to create a PDF and generate a photo book from that rather than use the online software some other photo places use.

Re: Best photo book

by Joyce, 01 Nov 2023 (15:32 UTC)
Hi Loraine,

I am so happy to hear you are enjoying your book! We are happy you were able to find our company for your Photobook printing needs :)

Please let us know if you have any questions for future orders!

Have a great day!
Presto Photo Support
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