PrestoPhoto offers great, one on one customer service for our Photo Books and all other custom photo printing. Here are the ways you can contact PrestoPhoto.

We're Here To Help

We are passionate about our customers so we set up several ways to contact PrestoPhoto.

The goal for each employee reflects that of the company: do the best job possible and provide the customer with a product they will be proud to own. Long term relationships are a reality at PrestoPhoto, Inc.; we hope to enjoy one with you.

PrestoPhoto, Inc. has operation facilities in in North Carolina. We have product manufacturing and fulfillment hubs around the country.

Get In Touch!

If you have suggestions please send them our way, we would love to hear your feedback!

Live Chat

Our hours are Monday – Friday, 9:00 am – 5:00 pm EST


We reply typically within 1 business day.

This is the best method of customer support!



We recommend leaving your email in any voicemail messages, as that is the easiest way for us to contact you.

(919) 827-1932

Snail Mail

Who doesn't love to get letters? Send us some love to:

113 West Vance St.

Zebulon, NC 27597


Empty package - no cards

by richard648, 07 May 2024 (14:01 UTC)

Just like Marc Sitkin (you can see his review from Dec 2023) I ordered 60 folded cards and envelopes and got an empty envelope. Chat support not available during business hours as promised for the past 2 days, sent email with no reply, and leaving phone messages a waste. Sometimes things happen, but there appears to be a pattern of shipping empty packages.

Fantastic Customer Service

by Leigh RIchardson, 05 Mar 2024 (14:57 UTC)
Not only is the quality great, but the customer service is outstanding. I needed to make revisions after I submitted my order, so I emailed customer service. They kindly put my order on hold until I could make revisions and upload a new file. This saved me a lot of time and money. They are so helpful! This is my 6th order from PrestoPhoto and I couldn't be happier! I highly recommend this website for photo books.

Re: Fantastic Customer Service

by Joyce, 02 May 2024 (19:51 UTC)
Greetings from PrestoPhoto!

Thank you so much for your feedback! We really appreciate your kind words and we were very happy to hear you were able to correct your project :)

Kind Regards,
Presto Photo Support

Re: Fantastic Customer Service

by richard648, 07 May 2024 (14:03 UTC)
Hey "Joyce" — if you've got time to respond to positive reviews, maybe you could turn the chat support on or answer your phone or email. WTF is up with shipping empty packages?

by Joe Celano, 01 Mar 2024 (19:10 UTC)
I would give a 10-star review—excellent service & product. I have already ordered again!


by Joyce, 02 May 2024 (19:53 UTC)
Greetings from PrestoPhoto!

Thank you so much for your feedback! We really appreciate your kind words :)

Kind Regards,
Presto Photo Support

Empty package-no books

by Marc Sitkin, 26 Dec 2023 (16:13 UTC)
I placed an order for 10 small books, and the package arrived sealed with no books inside. Phone messages were left and there has been no response. I've also emailed, and the live chat is not on today, Dec 26th. I'm leaving the country for 3 months and need to take these with me. So far, no way to contact support to resolve the issue. Needless to say, I'm not very pleased.

Best photo book

by Loraine, 28 Sep 2023 (20:59 UTC)
I just received a photo book I created from a PDF. It is the highest quality book I have purchased anywhere. The cover and paper quality are excellent. It is a pleasure to be able to create a PDF and generate a photo book from that rather than use the online software some other photo places use.

Re: Best photo book

by Joyce, 01 Nov 2023 (15:32 UTC)
Hi Loraine,

I am so happy to hear you are enjoying your book! We are happy you were able to find our company for your Photobook printing needs :)

Please let us know if you have any questions for future orders!

Have a great day!
Presto Photo Support

Delicious Restaurants Series The Video Cookbook Cartoon Show

by Michelle Fortune Creative Artist, 12 Aug 2023 (13:49 UTC)
I want to continue to thank everyone who has helped me achieve my goals.
I am so proud that I made the right choice to manufacture from your company.
My books are coming out excellent as Mock Ups and special sales. Now we will
finalize and get the bulk orders through. Again THANK YOU SO MUCH FOR YOUR HELP!
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