FAQ about uploading files
Video Tutorial: Uploading and Managing Your Photos
What file format do you accept?We accept nearly all major image file formats. The three we see most often are JPEG, PNG, and GIF. We recommended you upload JPEGs for the best quality with the least amount of quota usage. JPEGs will also upload more quickly and are less likely to produce errors during an upload (because you are transferring fewer bytes).
A PNG file preserves your photo or image more completely than other compression formats, but the file is likely to be substantially larger than a JPEG and thus will take longer to upload.
A GIF file works best for simple line art, logos and icons. The GIF format only supports 256 colors; it is not recommended for photographs or any artwork where resolution is important.
How should I save my images prior to uploading?Regardless of the format you use always remember to
- Leave the colorspace (RGB/CMYK) unchanged. - any color space conversion can cause washed-out or inaccurate color reproduction.
- For images with text, either fully embed your fonts or (in advanced programs like Adobe Illustrator) use the "Convert text to curves" function.
Should I save my images as RGB or CMYK?Don't convert your images from CMYK to RGB as it will cause your images to print in a different hue then you expect.
- For a color book your images should be in the original colorspace. If it was created in RGB, DO NOT convert to CMYK and vice versa.
- For a black & white book set each black and white image to greyscale.
Can I batch upload my images?Yes, you can upload more than one image at a time — you have a couple of options. You can repeatedly use the same file browse button and each time you select a new file, it will be appended to the list of files to upload. Unfortunately, it is a limitation of browsers that you cannot shift-click multiple files to upload.
The second option we highly recommend is to zip up a folder of images on your hard drive and upload the single zip file. We will auto extract the zip file into a gallery, and even any sub directories will be converted to sub galleries. All you need to do is zip the images into a folder and upload that zipped file. Once uploaded, we decompress the separate out the images for you. Read more about uploading zipped files and directories.