Adding Text

Comment on Help
Sheila Washburn
Joined: 18 Nov 2012

Re: Adding Text

Posted:19 Nov 2012 (21:28 UTC)
That worked great!! Thank you for your super fast response and I am loving your product so far. Can't wait to get my project done and see the final results.
PrestoPhoto Support
Profile Picture
Joined: 30 Sep 2004

Re: Adding Text

Posted:19 Nov 2012 (16:37 UTC)
Sheila,

Greetings from PrestoPhoto!

This sounds like it could be a browser concern. We suggest using the most updated version of either Firefox ( http://www.mozilla.org/en-US/firefox/new/ ) or Google Chrome ( https://www.google.com/intl/en/chrome/browser/ ) as your browser. Then make sure that your cookies have been deleted and your cache is empty before trying the upload again.

If this doesn't correct the concern please email the project ID number to support@prestophoto.com and we'll take a closer look!

best,
PrestoPhoto support
support@prestophoto.com
Sheila Washburn
Joined: 18 Nov 2012

Adding Text

Posted:19 Nov 2012 (09:53 UTC)
When I try to add text the text box appears but I cannot type anything. I scroll to the bottom where the box is with the font selection and click on the box and try to type but nothing happens. I have followed the tutorial videos but it does not work.