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Customer Satisfaction

Comment on Return Policy
Meghan Haviland
Joined: 13 Feb 2013

Re: Customer Satisfaction

Posted:16 Apr 2013 (20:36 UTC)
Hi Jule!

Great question. I completely understand your concern. Every printer our there has its own look. Book printing is not unlike custom clothing - we guarantee that it will be free from defect but cannot guarantee that you will necessarily like the look. My suggestion would be to order something small to see if you do like our look, then go from there.

If you have any other questions, please feel free to e-mail us at We're always happy to help! :)

Warm regards,
PrestoPhoto Support

Customer Satisfaction

Posted:16 Apr 2013 (01:31 UTC)
What do you do if your customer is completely unsatisfied with a book. How can I be sure that I will be a happy customer when ordering a photo book? I have printed many books through iphoto and don't want to receive a book from PrestoPhoto that does not cost that much less than iphoto and think----"you get what you pay for". What is the quality of your books?

Thank You.