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Size available

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MJ
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Joined: 14 Jun 2016

Re: Size available

Posted:23 Mar 2017 (18:54 UTC)
Hi Julie!

Thanks so much for your question (:

I've taken a look at your project and it appears that the file you have uploaded is sized at 11.69"x8.26". The reason you are not seeing the 11x8.5 product option available is because the dimensions are not proportionate to the file that was uploaded.

You may need to save your file out at the desired size and then re-upload into your project!

Let me know if you need any additional help (:
MJ
julie Foncy
Joined: 19 Mar 2017

Size available

Posted:19 Mar 2017 (16:36 UTC)
Hi,

I uploaded a pdf made with Iphoto. The upload works well but in the end the maximum size I can purchase is 9" x 6" and I would like to have 11x8,5. How can I do ? Thanks for your help