Support email not working, no white cover

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MJ
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Joined: 14 Jun 2016

Re: Support email not working, no white cover

Posted:01 Oct 2019 (19:30 UTC)
Hi Lyla,

In regards to your comment of "1 page had red splotches all over it", could you send some images of this to us at support@prestophoto.com?

We do not offer the book box that Apple did, so you did not miss this during checkout. I'm not sure exactly where your books are housed, though we do have products on our bookshelves that we printed over 10 years ago that are still in top notch condition!

If we can help with anything else, just let us know via email!

Warm Regards,
PrestoPhoto Support
Lyla Boustani
Joined: 17 Sep 2019

Support email not working, no white cover

Posted:28 Sep 2019 (16:37 UTC)
I'm generally pleased with my order of books (5!). 1 page had red splotches all over it. But where are the white protective covers like apple provided? These books will be destroyed! Was there an option for these in the cart that I missed? Ordering was very complicated. Can I purchase these separately?