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Tim Weaver
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Joined: 10 Jul 2005


Posted:22 Jan 2020 (20:48 UTC)
Hi Richard,

Our Live Chat is normally available between 9AM and 5PM EST Monday - Friday, but on occasions it will be unavailable (Holidays, Internet Outages, and other circumstances). If for any reason you cannot reach us, you can always send us an email at and we will reach back out to you as soon as we can.

Warm Regards,
Tim from PrestoPhoto
Joined: 19 Nov 2019
Posted:16 Jan 2020 (17:19 UTC)
Most disappointing to find your "Live Chat" unavailable during your prescribed hours of support. Attempting to upload a file and having difficulty regarding the dust jacket option which I don't want.
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