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Inadequate packaging

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michael
Joined: 24 Apr 2006

Re: Inadequate packaging

Posted:26 Feb 2021 (22:10 UTC)
Oh goodness! Thank you for bringing this issue to our attention Paul. Typically, our packages our sealed tightly in plastic with a strong cardboard backing or a snug fitted box. That being said, International Supersaver is known to be tough on packages but If you are able to send us photos of the packaging or photos that show us the damage, we can assess/address the issue. You can send a reply to our support@prestophoto.com.

Thank You
Kind Regards,
Michael
Paul Johnson
Joined: 15 Feb 2019

Inadequate packaging

Posted:24 Feb 2021 (14:39 UTC)
While I am all for reduced packaging it was disappointing to spend nearly £300 on my books only for the to arrive in a box that allowed them to move and consequently the corners are damaged. Never heard of recyclable paper/cardboard?
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