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Tim Weaver
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Joined: 10 Jul 2005

Re:

Posted:22 Jan 2020 (20:48 UTC)
Hi Richard,

Our Live Chat is normally available between 9AM and 5PM EST Monday - Friday, but on occasions it will be unavailable (Holidays, Internet Outages, and other circumstances). If for any reason you cannot reach us, you can always send us an email at support@prestophoto.com and we will reach back out to you as soon as we can.

Warm Regards,
Tim from PrestoPhoto
richard676
Joined: 19 Nov 2019
Posted:16 Jan 2020 (17:19 UTC)
Most disappointing to find your "Live Chat" unavailable during your prescribed hours of support. Attempting to upload a file and having difficulty regarding the dust jacket option which I don't want.