template help

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Jill dinkel
Joined: 03 Jul 2012

Re: template help

Posted:30 Nov 2012 (20:43 UTC)
Thanks. I did try dragging the single full-bleed image, but it wasn't working. In the end, I replaced it with a wrap around cover and I'm happy with how it turned out.
PrestoPhoto Support
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Joined: 30 Sep 2004

Re: template help

Posted:30 Nov 2012 (15:49 UTC)
Jill,

Greetings from PrestoPhoto!

I would suggest first making sure that you've deleted all your cookies and cleared out your cache before trying again, just to make sure that it's not a caching concern. Depending on what ratio size the project is in you should be able to find a free designer template that represents a single full-bleed image. This should be able to be dragged and dropped on to replace the template page that is currently there.

If you find that this doesn't correct the concern could you please email support@prestophoto.com with the projects ID number and an explanation of the concern and we'll take a closer look!

Best,
PrestoPhoto support
support@prestophoto.com
Jill dinkel
Joined: 03 Jul 2012

template help

Posted:29 Nov 2012 (23:18 UTC)
I added a template to the back cover of my minibook, and I cannot remove it! I tried to put another template on top of it, but it's not working. What should I do? I just want one large photo on the back.