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Shipment received not complete order

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Shantelle
Joined: 07 Jul 2014

Re: Shipment received not complete order

Posted:26 Jul 2016 (15:01 UTC)
Hi Donna,

We're so happy to hear about your experience with us! Definitely let us know if you have any questions in the future. :)

Have a great day!
Donna
Joined: 23 Sep 2014

Re: Shipment received not complete order

Posted:18 Jul 2016 (16:54 UTC)
Thank you Meghan for your help today and fixing the situation for me! I really appreciate your assistance with rushing this order - it really means a lot! Great customer service!!
Donna
Joined: 23 Sep 2014

Shipment received not complete order

Posted:16 Jul 2016 (11:19 UTC)
Hello,
I ordered 2 softcover books & 1 hardcover book for my project I created however I only received the 2 softcover books. The status of my project via my account has it all under one order # saying it was shipped with one usps tracking #. However the packaging does confirm only 2 vs 3 items included which leads me to believe the hardcover book was not shipped. I have already paid for all three books and need the hardcover book ASAP. Can you please tell me the status of the hardcover book & when I can expect to receive it? Order #97224 - book machine photo book #214896