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The Live Chat and Phone is not REACHEABLE

Comment on Contact
MJ
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Joined: 14 Jun 2016

Re: The Live Chat and Phone is not REACHEABLE

Posted:29 May 2017 (18:36 UTC)
Hi Yawei,

It actually appears that you were attempting to contact us after our business hours. Our hours of operation are Monday through Friday, 9am to 5pm EST.

I do believe we were able to help you out already though (:

If you need anything else, let us know!
MJ
Yawei Zhang
Joined: 15 May 2017

The Live Chat and Phone is not REACHEABLE

Posted:19 May 2017 (00:28 UTC)
It's so hard to get any direct information from you, the available hours listed on the website are not "available" at all. Please try to manage this for a better communication. Thanks.