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Shocked

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MJ
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Joined: 14 Jun 2016

Re: Shocked

Posted:27 Aug 2018 (20:42 UTC)
Hi Richard!

Thanks so much for reaching out (:

We are definitely also shocked by the discontinuation of the Print Services by Apple. We will however do what we can to pick up where they are leaving off!

We are not able to estimate shipping costs on our end, as this will depend on the weight of the package, the destination, shipping carrier, etc. You can however get a rough estimate on shipping costs by following the steps on this page: https://www.prestophoto.com/help/Ship+Options+and+Delivery+Times (:

I'm not familiar with Photos rotating images, however it sounds like there might be an issue with your Exported PDF. I'd be happy to take a look at the issue you're referring to (if you could send screenshots to support@prestophoto.com I can look at those for you!) We do have a great Apple Help Page for creating with Apple here: https://www.prestophoto.com/create/apple-photo-books

We do offer a bulk discount starting at only 5 copies (: You can read more on that here: https://www.prestophoto.com/help/Bulk+Orders

If you have any additional questions, just let me know!

Warm Regards,
MJ
support@prestophoto.com
Richard Smith
Joined: 21 Aug 2018

Shocked

Posted:21 Aug 2018 (20:42 UTC)
Hi - I'm shocked (and a bit devastated) by the loss of the printing service, but have a hope rising as I see you can do it as well as Apple. Several questions:
I'm in the UK, presumably no problem, but what are the shipping costs for a 'standard' album? That could be a deal killer.
When I create a pdf from Photos some pictures are distorted, sideways or even upside down. What can I do about that?
Is there a discount for multiples (like 4 or 5)?
TIA