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improve your shipping please

Patrick McCarthy
Joined: 11 Dec 2007

improve your shipping please

Posted:19 Dec 2020 (23:26 UTC)
I ordered my book last Saturday, 12/12, mid afternoon, with USPS Priority Mai., Was told I should receive it by 12/21. I get an update last night (early Saturday morning) at 1:13 am stating that it has "shipped": Plug in the tracking number on USPS website and it says it's in pre-shipment. 15 hours later, it is still listed in pre-shipment. Which makes me wonder if its still sitting at your facility. Are you closed on Saturday and this won't go out till Monday? So I won't get it till Xmas day or after.

I miss when Apple did the books, They were lightning quick and provided excellent customer service. I like Presto very much but the shipping rates and this recent experience leave a lot to be desired.