Support and delivery is not up to par
Comment on ContactSupport and delivery is not up to par
Posted:07 Jan 2021 (14:27 UTC)PLEASE improve your support coverage. Not having CHAT available during 9:00-5:00 as advertised nor having a person to address concerns will lead to poor CSAT, and it will impact your ability to secure a second-order from a return customer. I've received my book after 4 weeks and it is the wrong product. Grrrrr.