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Too expensive if non-American

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MJ
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Joined: 14 Jun 2016

Re: Too expensive if non-American

Posted:30 Nov 2021 (20:53 UTC)
Hi there,

Thanks for your feedback!

I know we spoke via email but I also wanted to reply here as well, in case this reaches you more easily.

Conversion rates are automatically updated nightly via our payment processor. I have alerted my web developer of a potential discrepancy in conversion so that he can review and ensure that we are using the more accurate and up to date conversion rates. If there were discrepancies, I can assure you these were not intentional.

If you have any other feedback, please feel free to reach out and we will do our best to assist.

Warm Regards,
PrestoPhoto Support
S. Fisher
Joined: 26 Jan 2019

Too expensive if non-American

Posted:17 Nov 2021 (12:38 UTC)
When you change to a currency that is not $, the cost is not properly calculated into € or £ using international exchange rates; instead it increases by some 40%, which is a MASSIVE hike in price if you are not American. The additional £/€20 for postage (of a very lightweight parcel) means this become uneconomic for basically the rest of the world.
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