PrestoPhoto Reviews

Read what others are saying about PrestoPhoto!

5 Star Reviews on Shopper Approved

11,000+ 5 Star Ratings on Shopper Approved

Here are just a few of the messages we receive that make us feel that what we are doing is worthwhile. Knowing our products touch so many lives is rewarding and we appreciate those who take a moment to convey their thanks for what we do. Personal references are the most valuable contribution you can make. This helps us keep prices low. When you purchase a product, please leave us a review, or check out below for information about joining our Influencer Outreach to help spread the word about PrestoPhoto!

What our customers are saying:

What reviewers are saying:

"Presto is not exclusively doing apple imitations, they also have a huge range of other photo books and photo gifts."


"The Printing is, to my eyes, the exact same as Apple used to be."


Photo Book by Stefany Báez

"I used some of my travel photos on the mini book and was surprised with print quality. It is so crisp and clear, the colors are vibrant and paper quality is also great"

Presto Stories about our Customers

Presto Stories Header

Join our Influencer Outreach

Blogger Logo
Wordpress Logo

If you are a blogger or a community leader, join our Press Corps and be the first to know about new site features, updates and promotions! There are also opportunities to write reviews in exchange for PrestoPhoto gift cards!

Comments

by Elena, 07 Nov 2024 (22:10 UTC)
I created and ordered One Calendar to check your quality of print. Now I am very disappointed and upset because I planned to order many Calendars as a gifts to my relatives and friends.
Very dark and the colors too much desaturated in every picture. It's definitely a very bad printing job. I printed this (the same) Calendar many times on Costco when they still had PhotoDepartment and their quality was great!
Also in addition, real calendar parts (months and numbers) printed are too light, and it is very difficult to recognize what day it is. Really very disappointing experience..

Expensive, unfortunate experience

by randy, 24 Jul 2024 (16:48 UTC)
At nearly $60 a book and after hours and hours of trying to get the file uploaded, the result is so not good. Dark images, slightly blurry. Simply a very bad print job that was too expensive for this result.

Re: Expensive, unfortunate experience

by Joyce, 06 Aug 2024 (20:48 UTC)
Hi Randy!
Oh gosh, we always like to work with our customers to receive a product they enjoy! If you could send a few images of the issues you are having along with a detailed description to support@prestophoto.com we would be happy to review them!

Kind Regards,
Joyce

Great Results with 8 Photo Books and Holiday Cards

by Pamela McCarthy, 14 Jun 2023 (02:17 UTC)
I have made eight photo albums with PrestoPhoto using the Apple interface and have hade great results. Five were hardcover and ranged from 40 to 70 pages; three were softcover and in the vicinity of 20 pages. The books are sturdy, with secure bindings, even trim, and consistent printing. Generally the photos print a bit darker than they appear on my screen, so I'd recommend lightening up any images you have that are dark to begin with. Customer service is superb, always going the extra mile (e.g., catching a project before it goes into production to correct a mistake I've made and noticed after pressing "BUY."). We've also had good results with holiday cards, though with the same caveat about lightening anything that is tending toward dark.

Disappointed with how the book was put together

by Mary Lou, 01 Dec 2021 (22:39 UTC)
I received my 5”x5” lay flat book and have concerns with how it was put together. The pages that adhere to the front and back covers were not centre at all. As well when you check the spine the book interior is coming away from the cover, which concerns me as I don’t think this book is going to last long. It doesn’t lay flat without assistance.
I will commend the turn around time - which is a comfort during the busy Christmas buying season

Re: Disappointed with how the book was put together

by MJ, 14 Dec 2021 (21:25 UTC)
Hi there Mary Lou,

Thanks for reaching out!

I know that we resolved this issue for you via email but I wanted to reply here as well.
Per our conversation, the issues that you saw were production errors that slipped through the QA checks due to the increased holiday volume we receive. A resolution was provided to you, which you seem to be happy with (:

If you have any questions or need any additional assistance, please let us know.

Warm Regards,
PrestoPhoto Support

Very happy with results

by Jan Rotunno, 08 Jul 2021 (04:04 UTC)
This was my first photo book, so I needed some help. I called the number and got a recording that they prefer live chat. So I used the live chat and the rep was very helpful and patient with all my questions. Once I understood, the website was very easy to use. I put all my photos and captions into a Word document, all arranged exactly as I wanted it to appear in the book. Then I put it into PDF to upload to prestophoto.com. I put in the order on 6/25, and requested the SuperSaver shipping. It shipped on 7/2 and arrived across the country on 7/7, a total of 12 days. Everything went as the website described, and the book turned out really nice, actually better than I expected. It’s a shiny hardcover with 150 premium paper. I would give it 5 stars, but a friend told me about a site that would have cost me 1/3 what I paid. I went to that site and checked the price and she was correct. BUT that site did not offer the 150 paper–the highest was 80. Maybe the 80 would have let the photos show through, I don’t know. But I’m very happy with what I got.

Re: Very happy with results

by MJ, 08 Jul 2021 (19:35 UTC)
Hi Jan,

Thanks so much for ordering with us and for your feedback!

We are so happy to hear that you are pleased with the service and product you received (:

In regards to your comment on price, we do our absolute best to price our products as low as they can possibly be. We take pride in offering our customers products at all price points to ensure that everyone can be provided with an amazing keepsake!

We really appreciate your feedback and hope to see you creating projects in the future with us too!
If you have any questions or need any assistance, just let us know!

Warm Regards,
PrestoPhoto Support

Poor product

by Black Chris, 02 Mar 2020 (00:07 UTC)
Created a calendar and was very disappointed with the product. All the photos were very under exposed (dark) despite how they appeared in the preview. After informing Presto customer service I was told my computer screen and the actual picture quality caused the under exposure. I have used the same camera, lens and computer for the last 5 years with no problems printing until now. Very disappointed that ALL the blame was on me. I will not use Presto again.

Re: Poor product

by MJ, 02 Mar 2020 (21:00 UTC)
Greetings from PrestoPhoto!

As we discussed in our email conversations, the reason some images printed darker than expected is that several images were under exposed and had faces in shadows. On the same page as the shadowed images, you had naturally lit images which printed beautifully. This is one of the most common concerns customers have. Our brains react positively to faces in sunshine, however when they are shadowed we view them much more critically. We go over these topics in more detail here: https://www.prestophoto.com/help/Make+Your+Photos+Presto-Ready

When printing your project, each page is rastered (or flattened) into a single image. Because of this, we do not have a way to individually adjust images. Adjusting brightness for under exposed images, would have the negative effect of over exposing properly lit images.

We of course want to work with you, however if you want your images to print brighter, you would need to make adjustments to the original source images that you are unhappy with. If you make those changes and reply to the original emails we've sent you, we can certainly work something out so that you're happier with the output of that calendar (:

Warm Regards,
MJ
  Page 1 of 2  
Go to page