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Contact

PrestoPhoto offers great, one on one customer service for our Photo Books and all other custom photo printing. Here are the ways you can contact PrestoPhoto.

We're Here To Help

We are passionate about our customers so we set up several ways to contact PrestoPhoto.

The goal for each employee reflects that of the company: do the best job possible and provide the customer with a product they will be proud to own. Long term relationships are a reality at PrestoPhoto, Inc.; we hope to enjoy one with you.

PrestoPhoto, Inc. has operation facilities in in North Carolina. We have product manufacturing and fulfillment hubs around the country.

Get In Touch!

If you have suggestions please send them our way, we would love to hear your feedback!

Live Chat

Our hours are Monday – Friday, 9:00 am – 5:00 pm EST

E-mail

We reply typically within 1 business day.

This is the best method of customer support!

support@prestophoto.com

Phone

We recommend leaving your email in any voicemail messages, as that is the easiest way for us to contact you.

(919) 827-1932

Snail Mail

Who doesn't love to get letters? Send us some love to:

14 Glenwood Ave. Suite 15

Raleigh, NC 27603

Comments

Best photo book

by Loraine, 28 Sep 2023 (20:59 UTC)
I just received a photo book I created from a PDF. It is the highest quality book I have purchased anywhere. The cover and paper quality are excellent. It is a pleasure to be able to create a PDF and generate a photo book from that rather than use the online software some other photo places use.

Re: Best photo book

by Joyce, 01 Nov 2023 (15:32 UTC)
Hi Loraine,

I am so happy to hear you are enjoying your book! We are happy you were able to find our company for your Photobook printing needs :)

Please let us know if you have any questions for future orders!

Have a great day!
Presto Photo Support

Delicious Restaurants Series The Video Cookbook Cartoon Show

by Michelle Fortune Creative Artist, 12 Aug 2023 (13:49 UTC)
I want to continue to thank everyone who has helped me achieve my goals.
I am so proud that I made the right choice to manufacture from your company.
My books are coming out excellent as Mock Ups and special sales. Now we will
finalize and get the bulk orders through. Again THANK YOU SO MUCH FOR YOUR HELP!

Where is my stuff

by ADELEKE ONANUGA, 08 Jun 2023 (07:11 UTC)
My last photo book was not delivered to my house please check it for me

Re: Where is my stuff

by Joyce, 28 Jun 2023 (16:46 UTC)
Hi Adeleke,

We have sent you an email regarding your order to discuss further.

Have a great day!
PrestoPhoto Support

Excellent service.

by thomassteenaerts, 31 Aug 2022 (15:26 UTC)
As a long time graphic designer and printing expert I highly recommend Prestophoto. Working in PDF format makes all the difference compared with other services that work with a, in my experience, unstable cloud format. The good communication during the output process for my 50 page books of 17 copies allowed to make adjustments. The final product is beautiful, the binding, the color reproduction and shipping top notch. Thank you for making my project such a success. T.Steenaerts

Great Experience on resolving problem!! Best Support

by Seijiro Suenobu, 17 Jun 2021 (19:55 UTC)
Really satisfied.
Recently I had problem with my new iMac's Photo Application using PrestoPhoto. But I could resolve problem by using "Chat" and I even could share my screen and could get accurate support. Before when I was using Mac's Photo application I never had such close and personal support, but PrestoPhoto is has very strong support. Or one another good point is that PrestoPhoto shows Q&A in each category by showing in a short movie, and it is really easy to understand.

Flip preview

by Sandra L Griffin, 27 Apr 2021 (00:32 UTC)
I am trying to post my book to sell. I don't want to offer preview pages. I read through the instructions, and it said to stay logged in and go to the website address for selling the book and in the upper left corner, go to EDIT FLIP PAGE and un-check the box that lets people view. I can't get this to work.

Thank you for your help.

Re: Flip preview

by MJ, 03 May 2021 (20:41 UTC)
Hi Sandra,

I believe your question has already been address via email, but I wanted to include that information here as well.

Currently, there is not a way to completely turn off the flip page preview. You can set your flip preview to public and select all of the pages that you want to hide. You will need to leave at least 1 active page in your flip preview. Also keep in mind that if you are logged into your account while viewing your book, you will still be able to see your flip preview. Opening the link to your profile page in Incognito mode is a good way to test how your book is showing up in your flip preview.

I hope this helps, but let us know if you have any other questions!
PrestoPhoto Support

Spots on Most of the Pages

by Sydney Wren, 16 Apr 2021 (20:39 UTC)
I ordered this as a gift for my dad, and spent a lot of time putting it together. When it finally arrived, there are spots on most of the pages, as if it was printed on a bad printer. After spending quite a bit on the book and then on the shipping fee to get it to Canada in time, I'm quite disappointed with the quality of the printing.
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