Contact
PrestoPhoto offers great, one on one customer service for our Photo Books and all other custom photo printing. Here are the ways you can contact PrestoPhoto.
We're Here To Help
We are passionate about our customers so we set up several ways to contact PrestoPhoto.
The goal for each employee reflects that of the company: do the best job possible and provide the customer with a product they will be proud to own. Long term relationships are a reality at PrestoPhoto, Inc.; we hope to enjoy one with you.
PrestoPhoto, Inc. has operation facilities in in North Carolina. We have product manufacturing and fulfillment hubs around the country.
Get In Touch!
If you have suggestions please send them our way, we would love to hear your feedback!
Live Chat
Our hours are Monday – Friday, 9:00 am – 5:00 pm EST
Phone
We recommend leaving your email in any voicemail messages, as that is the easiest way for us to contact you.
(919) 827-1932
Snail Mail
Who doesn't love to get letters? Send us some love to:
14 Glenwood Ave. Suite 15
Raleigh, NC 27603
Comments
Cover prints out darker than source image
Support and delivery is not up to par
Ordered Christmas Cards on 12/12/20, received on 12/26/20 #FAIL #BUYERBEWARE
I recommend not paying for any rushed shipping and not ordering any time sensitive products.
RE: Black and White Printing on Bright White
Thanks,
Pincenzo
Oh Dear
Re: Oh Dear
Thanks for your post!
International shipping fees are determined by the shipping carriers themselves and can unfortunately be prohibitive for delivery to some locations. We offer a shipping quote on the buy now page or you can follow the steps on this page: https://www.prestophoto.com/help/Ship+Options+and+Delivery+Times
When using our app, you are able to export your project to PDF format and can use that PDF to have a local print shop print that project for you. We wanted to make sure that our app could be used for all customers, even those who do not wish to print their projects with us.
If you have any questions, please let us know via email to support@prestophoto.com
Warm Regards,
PrestoPhoto Support
Useless
Re: Useless
In reviewing your conversations with us, I do see that our customer service rep was doing her best to pinpoint the issue you were having. When she attempted to clarify your concern, you ended the chat abruptly stating "Sorry, its your UI that is clunky and not user friendly. I will go to Vistaprint. Thank you for wasting my time."
We do our best to assist our customers with all of their issues, though do understand that we may not be the right fit for everyone. We by no means intend to waste anyones time, as this would also subsequently waste our own time.
I can certainly try to assist you if you're still interested, though do completely understand if you're wanting to proceed with a different company. If you have any questions for me, please feel free to reach out to us at support@prestophoto.com
Warm Regards,
MJ
My wife loved the photo books!
Re: My wife loved the photo books!
Glad you enjoyed the books, and we're happy to help!
Warm Regards,
Tim