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Hi Sandra,

I believe your question has already been address via email, but I wanted to include that information here as well.

Currently, there is not a way to completely turn off the flip page preview. You can set your flip preview to public and select all of the pages that you want to hide. You will need to leave at least 1 active page in your flip preview. Also keep in mind that if you are logged into your account while viewing your book, you will still be able to see your flip preview. Opening the link to your profile page in Incognito mode is a good way to test how your book is showing up in your flip preview.

I hope this helps, but let us know if you have any other questions!
PrestoPhoto Support

Hi Sydney,

Thanks so much for your post!

In reviewing it looks like you reached out directly via email with some images of your concern. After we reviewed, it was determined that your concerns were the product of a production error which we worked with you on via email (:

If you need further assistance in regards to this order, please just let us know!

Warm Regards,
PrestoPhoto Support

Hello Evan,

Thanks for reaching out! I'll go over some of your comments/concerns below:

It is best to start off with a basic understanding of color as well as an understanding of the limitations of digital printing. The cover and the interior pages both print on separate machines, as well as on separate papers. This will inevitably cause a variation in printing results. Typically this is nominal, though to individuals more sensitive to differences (such as photographers or design professionals) they may be noticeable to a small degree.

Unlike the human eye, printers are unable to perceive shadows in the way that we do and interpret them instead as a color black. This results in images that look brighter on a backlit computer monitor printing a bit darker than anticipated. If you find that the cover image prints more muted on the cover than you prefer, a simple fix might also be to simply increase the saturation/vibrance and/or contrast of the image on the cover only, and see if that yields satisfactory results.

New books can indeed make a bit of noise when opened/closed. This is quite normal and is a part of the "breaking in" process for books. Just like a new pair of shoes, books need to be used a few times to "loosen up" the stiffened binding and in this process it can make some sounds. The sounds do not indicate any issue with the binding, so you should be all good!

We do not offer any spot gloss or foiling for our products, unfortunately.

If you have questions on your specific project, please reach out to directly at support@prestophoto.com or via Live Chat (hours are Monday-Friday from 9am to 5pm EST)

I hope this information helps but if you have any questions, please let us know!

Warm Regards,
PrestoPhoto Support

Hello Dennis,

Thank you for reaching out!

In reviewing your support history it looks like you were indeed able to contact us via both Live Chat and via email on January 7th. If we are listed as unavailable between the hours of 9am - 5pm it may simply be due to us being away from our computer momentarily. We are a small company so there are only a small number of support staff. I can assure you that we do our best to assist all of our customers as quickly as we possibly can.

I do also see that your concern about your order was addressed via your correspondence on chat as well.

I hope this information clears up any confusion, but if you have any questions please let us know!

Warm Regards,
PrestoPhoto Support