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Presto Photo FAQ

Photo Books

How do I create my book?

Do you do Apple Photo Book Printing? How about Apple Aperture Printing?

I just want some Photo Books.

How do I use the Online Book Designer?

How do I use the PrestoPhoto app on MacOS?

Do you offer any templates for your books?

Do you offer loose pages, photo cards and photo calendars?

How can I contact PrestoPhoto?

Can I read some of your customer reviews?

Is PrestoPhoto on Instagram, Twitter, Facebook, or Pinterest?

Covers and Binding

What paper options do you offer?

What book sizes do you offer?

Do you offer Book Binding and Covers?

Do you offer any cover templates or examples?

Images and Galleries

How can I edit my photo galleries?

How can I secure my photos from the public?

What do I need to know about uploading photos?

How can I tell if my image resolution is high enough?

How do I create Social Media Photo Books?

Templates

Can I create and sell my own Creating Book Designer Templates?

How can I increase my tips for selling templates?

Where can I find yearbook, wedding, scrapbooking templates, or baby book?

Do you offer any free templates?

Color

What is the difference between CMYK & RGB?

Can I match my color?

What if have black & white photos?

Orders

What will my book cost?

How will my book Printing Specifications?

What Ship Options and Delivery Times do you offer?

What is your return policy?

What is your Holiday Shipping Schedule?

Selling My Books

Can I sell my books?

How do I make my book available for sale?

Do I really need an ISBN number?

Can I remove Presto's logo from the books I purchase with you permanently?

We want to hear from you! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

Comments

Poor packaging

by Paul Johnson, 12 Apr 2022 (12:18 UTC)
My most recent photo-book arrived in the UK damaged. The packaging had failed and the book's cover slightly marked. Yo might like to review the strength of your packaging.

I can send pictures but not in this comment box

re-print

by jroslak, 10 Apr 2022 (11:37 UTC)
My dad's book came out great. As good if not better than expected. He liked it so much he wants more copies. "No problem Dad. I'll just have more copies printed." Yes problem. Apparently I have to recreate the entire book from scratch. I was hoping I could simply log in and my project would be there.

Poor packaging

by Paul Johnson, 06 Apr 2022 (13:23 UTC)
My most recent photo-book arrived in the UK damaged. The packaging had failed and the book's cover slightly marked. Yo might like to review the strength of your packaging.

I can send pictures but not in this comment box

Re: Poor packaging

by Sydney, 06 Apr 2022 (15:13 UTC)
Hi Paul,

Thanks so much for letting us know and sending us those pictures!

It appears that the carrier had no regard for your package and we are disappointed to see this! We generally have success with our packing methods but this was carelessness on the side of USPS. We thank you for bringing this to our attention! :-)

by Michael Macklin, 06 Apr 2022 (01:55 UTC)
Have nearly finished a mainly text book but want to put in some black and white illustrations. Which approach should I use?

Editing a Project once it is completed

by Bren Dorman, 10 Mar 2022 (22:53 UTC)
I have completed a Project successfully but when the Photobook arrived I noted that there were two spelling mistakes. I wish to correct these and then re-order the Photobook. How can I do this?

Re: Editing a Project once it is completed

by michael, 25 Mar 2022 (20:48 UTC)
Hello Bren

Thank you so much for your post!

If you have a project that you would like to edit, you can log into your account on PrestoPhoto. Under the user name dropdown in the top right of the website, select "My Projects" from the menu. On the next screen you will see all of the projects that you have created or uploaded to PrestoPhoto. Below the title of each project is an Edit button. If you uploaded a PDF, you will need to make the changes to your original PDF and re-upload by clicking the Edit button beneath your project and proceeding to the first step labeled "1. Upload".

If you need any further assistance, feel free to reach out via our Live Chat Mon-Fri 9AM to 5PM EST or send us an email as support@prestophoto.com

color of the page

by Jackie, 06 Mar 2022 (22:15 UTC)
I am done uploading the pdf file. the book looks exactly how I want it to print, but the pages before pg 1 and after the last page are dark black in the preview. Why? I did not specify a color and it should be white. Please advise. Thank you

Re: color of the page

by michael, 25 Mar 2022 (20:43 UTC)
Hello Jackie

Thank you for your post!

The pages that you have expressed concern with are what we call the end leaf and it is integral to the binding process for hardcover products. The default color that our production floors use is a black/dark grey and that is what you are seeing in your preview.

With that being said, when you place your order you can leave us an order comment and we will reach out to our production team to see if they are able to produce your book with white end leaf. This is not a guarantee and we would certainly try to meet your request.

Problem. /. Could not order copies of my book

by Carol Harrison, 09 Dec 2021 (07:53 UTC)
I spent a very long time creating a mini book and could not order copies of it. Carol Harrison China
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