We're Open and Printing! See Status Update | Get 20% off Wall Art
[532]

Help

Presto Photo FAQ

Photo Books

How do I create my book?

Do you do Apple Photo Book Printing? How about Apple Aperture Printing?

I just want some Photo Books.

How do I use the Online Book Designer?

Do you offer any templates for your books?

Do you offer loose pages, photo cards and photo calendars?

How can I contact PrestoPhoto?

Can I read some of your customer reviews?

Is PrestoPhoto on Instagram, Twitter, Facebook, or Pinterest?

Covers and Binding

What paper options do you offer?

What book sizes do you offer?

Do you offer Book Binding and Covers?

Do you offer any cover templates or examples?

Images and Galleries

How can I edit my photo galleries?

How can I secure my photos from the public?

What do I need to know about uploading photos?

How can I tell if my image resolution is high enough?

How do I create Social Media Photo Books?

Templates

Can I create and sell my own Creating Book Designer Templates?

How can I increase my tips for selling templates?

Where can I find yearbook, wedding, scrapbooking templates, or baby book?

Do you offer any free templates?

Color

What is the difference between CMYK & RGB?

Can I match my color?

What if have black & white photos?

Orders

What will my book cost?

How will my book Printing Specifications?

What Ship Options and Delivery Times do you offer?

What is your return policy?

What is your Holiday Shipping Schedule?

Selling My Books

Can I sell my books?

How do I make my book available for sale?

Do I really need an ISBN number?

Can I remove Presto's logo from the books I purchase with you permanently?

We want to hear from you! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

Comments

by hemsters, 12 Jan 2020 (22:30 UTC)
I printed 6 books with a spelling mistake on the cover. Can I print a cover wrap for these books without reprinting the books?

How to register tax exemption

by Amanda Vender, 01 Jan 2020 (17:54 UTC)
I'm ordering books for my school, a tax-exempt organization. How can I make a purchase with a tax exemption?

Software is user unfriendly

by Joern H Repenning, 28 Dec 2019 (21:28 UTC)
I did create a book last year and seem that the software was much easier . Now it s so cumbersome I can t even adjust the cover page and align the text nor is there a feature which which lets me automatically crop the pdf file with the right margin. I spent hours trying to fix it to no avail

by Sonia Greteman, 26 Dec 2019 (14:39 UTC)
Hello, I created a PDF with my Apple photo completed project and the inside front and back flap images are cutting the photos in half and the bleed area is not going to the edge. Any tips?

Re:

by Tim Weaver, 26 Dec 2019 (21:11 UTC)
Hi Sonia,

Looking over your project, it looks like it was exported improperly. Follow the instructions on this page, then reupload your photo book to our website: https://www.prestophoto.com/help/Apple+Photos+Printing

Warm Regards,
Tim

not receive the goods

by Pat Limsakulchai, 26 Dec 2019 (06:38 UTC)
order #132402
I still do not receive the 5 calendars I had ordered since 28 Nov. It's supposed to arrive to my sister's house since 19 Dec as a X'mas gift.
Could you check for me.
Please feed back <loogmeo@gmail.com>.
Thank you in advance.
Pat Limsakulchai

Re: not receive the goods

by Tim Weaver, 27 Dec 2019 (15:08 UTC)
Hi Pat,

We've reached out to you via Email about your order. If you have any further questions or concerns, please reply back via email for the quickest customer service.

Warm Regards,
Tim

trouble uploading my book

by deb woods, 03 Dec 2019 (03:57 UTC)
my iPhoto book has 40 pages and it just sits on page 39 uploading and never finishes. I have clicked on the triangle with the ! inside and it says to hit upload again to upload last pages, but that never works
can you help?

Re: trouble uploading my book

by Tim Weaver, 03 Dec 2019 (21:15 UTC)

Hi Deb,

It sounds like your book was caught up on the last page, please try closing Apple Photos, then re-opening Apple Photos, and opening your project again. Click the "Buy Now" button and it should finish uploading.

If you are still having issues, reach out to us by email at: support@prestophoto.com

Warm Regards,
Tim

How do I upload images?

by Danielle Jarvis, 01 Dec 2019 (21:15 UTC)
I've been all through the help site and all through the web-site, and nowhere do I see the ability to upload my photos! Not very user friendly, and I needed to get this order in quickly but your help desk is closed for the weekend. How do I upload, and can you tell your web-designer to make the site more user-friendly, please?
« Page 2 of 54 »
Go to page