Help
Need Help?
Presto Photo FAQ
Photo Books
How do I create my book?
Do you do Apple Photo Book Printing? How about Apple Aperture Printing?
I just want some Photo Books.
How do I use the Online Book Designer?
How do I use the PrestoPhoto app on MacOS?
Do you offer any templates for your books?
Do you offer loose pages, photo cards and photo calendars?
How can I contact PrestoPhoto?
Can I read some of your customer reviews?
Is PrestoPhoto on Instagram, Twitter, Facebook, or Pinterest?
Covers and Binding
What paper options do you offer?
What book sizes do you offer?
Do you offer Book Binding and Covers?
Do you offer any cover templates or examples?
Images and Galleries
How can I edit my photo galleries?
How can I secure my photos from the public?
What do I need to know about uploading photos?
How can I tell if my image resolution is high enough?
How do I create Social Media Photo Books?
Templates
Can I create and sell my own Creating Book Designer Templates?
How can I increase my tips for selling templates?
Where can I find yearbook, wedding, scrapbooking templates, or baby book?
Do you offer any free templates?
PDFs
Is it easy to upload a PDF?
What should I use to create my PDF?
Do you have any formatting and optimization specs for PDFs?
Tips on Cropping and Bleed
Can I upload a PDF that I created from Apple iPhoto or Aperture, Adobe InDesign, Adobe Photoshop or Microsoft
Office - Publisher, PowerPoint, and Word?
Color
What is the difference between CMYK & RGB?
Can I match my color?
What if have black & white photos?
Orders
What will my book cost?
How will my book Printing Specifications?
What Ship Options and Delivery Times do you offer?
What is your return policy?
What is your Holiday Shipping Schedule?
Selling My Books
Can I sell my books?
How do I make my book available for sale?
Do I really need an ISBN number?
Can I remove Presto's logo from the books I purchase with you permanently?
We want to hear from you! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.
Comments
Multiple PDFs
Inadequate packaging
Re: Inadequate packaging
Thank You
Kind Regards,
Michael
apple format book
Just one issue, and that was the page number on the right hand pages were too close to the edge of the paper, as was the title on the front..
How do I order additional copies?
Re: apple format book
Thanks so much for reaching out!
You can review, and place a new order for any project in your account by hovering over your username at the top right corner of the site and clicking the My Projects tab. Once you click this tab you will see a list of your projects. You can click the edit button next to the project to be taken back to where you can upload a new version of the book or just click the Buy Now button to go to the Bookstore page!
If you have any other questions, please let us know!
Warm Regards,
MJ
Pages format 11xx14 approximately
Re: Pages format 11xx14 approximately
Thanks for reaching out!
Unfortunately we do not offer an 11"x14" Portrait product. The largest Portrait book we offer is the 8.5"x11" size.
I hope this information helps but if you have any questions please let us know!
Warm Regards,
PrestoPhoto Support
Project Taking Too Long
Re: Project Taking Too Long
Thanks for reaching out!
If your upload is taking more than a few minutes this typically means the upload was unsuccessful. We recommend clicking back to Step 1 and attempting the upload again. If you're still having issues after re-attempting you can upload the file to Dropbox and utilize that feature on our upload page or you can reach out to us via email and we can try to assist from there!
For immediate assistance we do recommend that you reach out via email to support@prestophoto.com or via Live Chat (hours are Monday-Friday from 9am to 5pm EST).
I hope this helps but if you have any other questions, please let us know!
Warm Regards,
PrestoPhoto Support
confused