Help

We want to hear from you!!!! We feel one of the best ways you and help improve the site is to contact. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best photo site on the Internet, and want to bring you the specific features you need to share your photos and create your photo books.

I am following your link get an 8.5 x 8.5 square book..starting at 14.97 or some price for up to 500 pages.. I follow the links to upload my pdf.. and then when I am done, the only sizes it gives me are larger. 9 x 7, 10 x 8, 11 x 8.5 or 13 x 10. How do I fix this?

Hello Shannon,

If you are uploading a PDF, the size of the products available to you are going to be based on the dimensions of the PDF uploaded. For further assistance, please contact us via email with the Project ID# of the project you're concerned with.

Warm Regards,
PrestoPhoto Support

How do I download a pdf that I uploaded?

I have been charged for my order place September 26 with a projected delivery date of Oct 3. It has not been received yet. 3 weeks late. Please advise on status ASAP.

I think i uploaded a pdf of a calendar i produced on apple ohotos but the only thing i could see previewed was the front and back cover. I cannot tell if you received the complete pdf.

I would like to permanently remove all products I have ordered from this website.

Hi Beddow!

Please email us at support@prestophoto.com and we can assist.

Warm Regards,
MJ

Hello:
I ordered my book last week. Last Saturday I checked-in, and learned that the book had not been shipped yet - due to some technical questions. That's fine. I answered he questions over the Chat, and paid the additional fees needed. I have still received NO tracking info for the book. NOW your Chat doesn't seem to work. I should have received the book by now. Please advise!

how do you add pages to your book that is 20 pages

Hi there!

When working in our Online Designer, you have 2 option on how to add pages:

1. On the left hand panel in the Designer, click the icon that looks like a piece of paper with a plus sign!
2. To add multiple pages at once, click the "Reorder Pages" button in the left hand panel. Select "Add Multiple Pages" and then enter the desired number of pages and location of the additional pages (:

If you need any other assistance, please email us at support@prestophoto.com

Warm Regards,
MJ

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8.5 X 8.5 WONT LET ME PRINT

Re: 8.5 X 8.5 WONT LET ME PRINT

Order not received.

Apple pdf calendar upload

Removal of ALL MY products from your website.

Re: Removal of ALL MY products from your website.

PLEASE HELP WITH TRACKING INFO

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